Question 1

How to Sync Products to Shopee Store?

Accepted Answer

Sync Product to My Shopee Store

Q: How to Manual Purchase Item?

<h1 id="howtobuyfromkumoten">How to buy from Kumoten?</h1> ||| ${color}<a href="IMPORTANT:">#ff0000</a> Do not manual purchase order from Lazada &amp; Shopee as it will be processed automatically in Kumoten! ||| ${color}<a href="IMPORTANT:">#ff0000</a> Manual purchase is only when you want to buy product from Kumoten at dropship price. ${youtube}<a href="csnc9S353Y4">How to Make An Order</a> Step 1 : Select a product in Product page and click 'Add to Cart'. <img src="https://storage.crisp.chat/users/helpdesk/website/acd363a86ce37000/manual-purchase-1_1oneto5.png" alt="" /> Step 2 : Fill up your customer details. Check the information that needs to be confirmed and click the 'Check Out Now'. <img src="https://storage.crisp.chat/users/helpdesk/website/acd363a86ce37000/manual-purhcase-2_1bigwhu.png" alt="" /> Step 3 : Please check and confirm the item colour and size are correct before you check out. if everything is correct, click 'Confirm Order' button. DONE. <img src="https://storage.crisp.chat/users/helpdesk/website/acd363a86ce37000/manual-purchase-3_1md6s57.png" alt="" />

${youtube}How To Sync To Shopee

Before you sync products to Shopee, you are required to enable Shopee logistic channel

It will appear message like this ： ||| Something went wrong! Logistic channel ( id: 29910 ) not in shop logistic list!

Go to Shopee seller center and click 'My Shipping' under Setting tab. ONLY enable 'Others' shipping option. Disable DHL & J&T shipping options.

How To Sync Product To Shopee

Step 1 : Select an Item, click "Add to Mystore"

Step 2 : Click "Go to Mystore" button.

Step 3 : Select the product from mystore click the "Shopee" logo to SYNC. Black & white logo = not sync Colour logo = already synced

Step 4 : Click 'Yes' button if you don't want to edit details.

You

Question 2

What is MyStore?

Accepted Answer

What is MyStore?

MyStore is a bridging system for dropshippers to connect their Kumoten account with their stores in marketplaces (For example: Lazada or Shopee)

How does it work?

Make sure you have integrated your Kumoten account with your Lazada or Shopee seller account. MyStore will ease you to view which products that you have synchronized to marketplaces.

How to Dropship to Lazada?

Click HERE

How to Dropship to Shopee?

Click HERE

Why MyStore?

We use this specifically so that users are able to view their recently synced items in their account. This is to prevent double syncing.Users are also able to immediately edit the price before they sync items to their Marketplaces. Product quantity will also be updated once a day. But we would still recommend asking our Live Chat Support should you have any doubts on our product quantity.

View MyStore

Question 3

Kumoten Campus | Online Training Webinar For Kumoten Drop-shippers

Accepted Answer

Kumoten Campus | Online Training Webinar For Kumoten Drop-shippers

${color}[#b34700](SPRINT : Introduction to HoneyComb & GoKupon)

30.11.2022 (Wednesday) 2.30pm - 3.30pm

Register Via Zoom Webinar

14.12.2022 (Wednesday) 3.30pm - 4.30pm

Register Via Zoom Webinar

16.12.2022 (Friday) 3.30pm - 4.30pm

Register Via Zoom Webinar

${color}[#b34700](INSTANT : Dropship to Lazada & Shopee)

14.12.2022 (Wednesday) 10.30am - 11.30am

Register Via Zoom Webinar

16.12.2022 (Friday) 10.30am - 11.30am

Register Via Zoom Webinar

Question 4

How to Fulfill My Shopee Order?

Accepted Answer

||| ${color}#ff0000 Do not update your Shopee order status before it comes into KUMOTEN!

Fulfill My Shopee Order

Update Tracking Number On Shopee

Your orders will auto-push into your Kumoten account.
Auto order will push into your Kumoten account every 1 hour. (If you received Shopee order at 2.15pm, Kumoten shall receive your order between 3.00pm – 4.00pm)
Please ensure that you have enough credits in the Kumoten account to allow the system to automatically place order. Learn More Topup Credit
If your Kumoten account does not have credit or insufficient credit, the order will be in the Pending Carts.

Log in to your Shopee Seller Centre and click 'My Orders' at the left navigation bar.

Order will be appeared under 'To Ship' column. Then, click "Ship" button.

Copy the tracking number from Kumoten ( Completed Orders -> Click on the Details icon )

Select courier company. (SkyNet / ABX Express / PosLaju) and paste the tracking number into the Tracking column.

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Question 5

How to get started?

Accepted Answer

Welcome and thanks for choosing Kumoten.

Before start selling to your Shopee, Lazada or/and TikTok Shop, please follow these steps:

Login to your Kumoten Account and go to your membership dashboard. The black outline box will guide you on what you should do to setup your account. Click on the "Verify Now" button.

Key in your phone number and click "Send SMS With Code".

Check your phone for SMS code. Key in the code and click "Verify".

| Now that you have completed setting up Kumoten platform, let's set up the marketplace that you want to sell on. | You can choose to sell on TikTok Shop, Shopee, Lazada. (You can choose all 3 platforms, or you can choose the marketplace you want to sell on).

Step 1: How to register marketplace account.

Click Here For TiktTok Shop I Click Here For Lazada I [Click Here For Shopee](https://help.kumoten.com/en/article/how-to-sign-up-shopee-account-1axnly

Question 6

How to Manual Purchase Item?

Accepted Answer

How to buy from Kumoten?

||| ${color}#ff0000 Do not manual purchase order from Lazada & Shopee as it will be processed automatically in Kumoten! ||| ${color}#ff0000 Manual purchase is only when you want to buy product from Kumoten at dropship price.

${youtube}How to Make An Order

Step 1 : Select a product in Product page and click 'Add to Cart'.

Step 2 : Fill up your customer details. Check the information that needs to be confirmed and click the 'Check Out Now'.

Step 3 : Please check and confirm the item colour and size are correct before you check out. if everything is correct, click 'Confirm Order' button. DONE.

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