[ INSTANT ] IMPORTANT Notice On Manual Purchase / Order for INSTANT sellers
Important things you need to do if Lazada / Shopee order did not come into Kumoten:
IMPORTANT: Only applicable for INSTANT sellers & marketplace orders (order from Lazada / Shopee).
IMPORTANT: Before placing any manual purchase / order, please contact our Live Chat Support & provide your Lazada / Shopee order number.
Get your Lazada / Shopee order number.
a. Shopee: Go to Shopee Seller Centre > My Orders

b. Lazada: Go to Lazada Seller Centre > Orders > Orders

Contact our Live Chat Support to get a voucher code,
Place your manual purchase with correct product's details, buyer's details & voucher code.



Click 'Confirm Order'.
Contact our Live Chat Support & provide Kumoten order number as show below.

DONE! Your order will be processed, Thank you for your co-operation.
Updated on: 08/08/2022
Thank you!