[ INSTANT ] IMPORTANT Notice On Manual Purchase / Order for INSTANT sellers

Important things you need to do if Lazada / Shopee order did not come into Kumoten:

IMPORTANT: Only applicable for INSTANT sellers & marketplace orders (order from Lazada / Shopee).
IMPORTANT: Before placing any manual purchase / order, please contact our Live Chat Support & provide your Lazada / Shopee order number.

Get your Lazada / Shopee order number.

a. Shopee: Go to Shopee Seller Centre > My Orders



b. Lazada: Go to Lazada Seller Centre > Orders > Orders



Contact our Live Chat Support to get a voucher code,

Place your manual purchase with correct product's details, buyer's details & voucher code.







Click 'Confirm Order'.

Contact our Live Chat Support & provide Kumoten order number as show below.



DONE! Your order will be processed, Thank you for your co-operation.

Updated on: 08/08/2022