Articles on: Guide & Tutorial

[IMPORTANT] SPRINT/PRIME members migrating to INSTANT

We, Kumoten team regret to inform you that PRIME/SPRINT account no longer support selling to marketplaces due to:
10% tax that will be imposed by the government on overseas products under RM500
Restriction on DBS & non-SSL application by marketplaces.

We suggest you to migrate your current PRIME/SPRINT account to INSTANT account.

Why INSTANT?


All Local Ready Stocks
Can start selling immediately
Using marketplaces supported logistics
Shorter/ faster order fulfilment/ delivery process
More compatible selling price
Eligible to join marketplaces subsidized program
Introduction of product sync with Artificial Intelligence (AI) for more quality product listing


Sell better with INSTANT!





Migration process ( Applicable for active PRIME/SPRINT sellers):


All products will be removed from your marketplaces
Your product sync records will be deleted
Current SPRINT/PRIME membership will be canceled
INSTANT membership will be activated
Your credit balance & collected reward points will remain in your account
Re-login to your account to see the changes

The process will take 7 working days

Please contact our Live Chat Support if you have any enquiry on this matter.

You may ignore this message if you are in the process of migrating your account from SPRINT/PRIME to INSTANT.

Thank you.

Updated on: 25/04/2023

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