How to handle EAST MALAYSIA order?

You might see this remark in your Pending Cart list:

This is order to East Malaysia.

Why is this order in Pending Cart?

It happens due to limited flight to East Malaysia ( Sabah, Serawak & Labuan ).

What can you do?

Please contact your customer to inform them about the limited flights to East Malaysia due to travel restrictions. Ask if customer is willing to wait longer than 14 days and gives you permission to update to Delivered status in advanced.

If your customer willing to wait. Great! This is what you can do:

Click on the VIEW BUTTON on your pending order.



Tick on the 2 checkboxes ( Please make sure you already got permission from your customer ). Check & confirm all the details and CHECK OUT NOW.




Done! Your order will be proceed.




Thank you for being patient with us. This process will last until further notice.

Updated on: 11/01/2021